IVMA Story – Human Side of Animal Health

16 Sep

Posted at 10:32h in Veterinary Medicine
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Becoming a Resonant Veterinary Leader By Dr. Michelle Harcha, DVM, MA, LeadYourShip, LLC What kind of a leader are you? What kind of leader do you aspire to become? Drs. Boyatzis and McKee define a resonant leader as someone who inspires others through consistent, positive relationships and emotions. When a leader and the people around them are in sync or in tune, they exhibit resonance. When people work with effective leaders that bring out the best in them, they have established a resonant relationship. Resonant leaders develop their emotional intelligence to lead...

30 Jun

Posted at 22:06h in Veterinary Medicine
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Our ability to help pets stay healthy depends on our skills in effectively partnering with clients. This relationship depends on thoughtful communication between the client and the veterinary team members. What does successful communication look like? We will explore why talking to clients about money is uncomfortable and introduce skills that will help veterinary team members to talk with clients more comfortably, and successfully, about the cost of care. Barriers to Cost of Care Conversations Why is it so difficult to talk to clients about money? Commonly cited reasons that veterinary...

07 Mar

Posted at 14:25h in Veterinary Medicine
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By:  Terra Shastri, Ontario Veterinary Medical Association “Can you believe Kelly did that? I mean – who does she think she is, the queen of this clinic?” For over a year, Kelly and Chris have not been getting along but now it’s growing out of control. The team is divided, as some team members are feeling uncomfortable with the backstabbing comments. Some staff are trying hard not to pick sides, while others are starting to participate in the conversations that occasionally get interrupted by a client walking through the clinic door....

16 Sep

Posted at 13:44h in Veterinary Medicine
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Your veterinary license will expire on October 15, 2021.  Renewal information was sent to you via email from the Indiana Professional Licensing Agency (IPLA).  Please make sure that IPLA has your current email and address of record.  If you need to change your email or address, you can call, email, or send a letter with the changes for your veterinary license to IPLA.  If you need to change the address of your Controlled Substances Registration (CSR), you must email or send a letter.  CSR changes must be in writing. Veterinary License...

14 Sep

Posted at 14:09h in Veterinary Medicine
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Below are a few questions that have been asked by IVMA members over the last few months.  Answers are provided below.  As always, though, consult your own legal counsel for specific legal advice. Question: How long do I have to keep animal health records? Answer: You must keep animal health records for three (3) years after the last encounter with the animal. Note that it is important to document, document, document. Further, it is appropriate to include in the animal health record communication you have with the client regarding treatment options and if...

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